Refund policy

🔁 Strangecat Toys Return and Exchange Policy

At Strangecat Toys, we want you to love your purchase! While we do not offer refunds for buyer’s remorse, we are happy to offer exchanges for items that are damaged or have a manufacturer’s defect, based on the conditions below.

• Damage from normal use, wear and tear, sun damage, etc., is not covered. Please note that due to hand worked elements during the manufacturing process, variations between products (i.e. paint, color, lines, etc.) are normal and not considered defective.*

• Normal variation examples:

  • Varying line thickness (such as eye outline)
  • Creases or small dents
  • Paint smudges
  • Varying figure head looseness
  • Small marks from production
  • All other irregularities under 1/8 of an inch
    

  Defect examples:

  • Missing parts
  • Differences in minifigure leg length
  • Paint splatters larger than 1/8 of an inch
    
  • Unpainted areas